Terms of Service

1. Acceptance of these Terms

By creating a Zeus account, downloading the Zeus mobile or desktop application, or using any Zeus service, you agree to these Terms of Service ("Terms"). If you do not agree, do not use Zeus.

2. Eligibility

You must be at least 13 years old to use Zeus. Users between 13 and 17 require parental or guardian consent. By using Zeus, you represent that you meet these requirements.

3. Zeus is not 911

Zeus is a notification and personal safety platform. It is not a substitute for 911 or any emergency dispatch service. Zeus does not directly route alerts to police, fire, or medical responders by default. If you are in an emergency, call 911 (or your local equivalent) first.

Zeus Plus subscribers have access to a 24/7 monitoring dispatch service, which may relay information to 911 on your behalf in qualifying situations. This service does not replace 911 — it supplements it.

4. Your account

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• You may not share your account with others or create accounts on behalf of others without permission.
• You are responsible for all activity that occurs under your account.

5. Acceptable use

You agree not to:

• Use Zeus to make false emergency alerts or false reports to dispatch services
• Submit unverified, fabricated, or misleading community incident reports
• Use Zeus to harass, stalk, surveil, or threaten any person
• Use Zeus to record audio or video where doing so violates applicable wiretapping or surveillance laws
• Reverse engineer, decompile, or attempt to extract the source code of Zeus
• Use Zeus in violation of any applicable law or regulation

Violation of these terms may result in immediate account suspension or termination.

6. Subscription and billing

Zeus offers a free tier and paid subscription tiers (Zeus Pro, Zeus Plus). Paid subscriptions are billed monthly or annually in advance. You may cancel at any time through your account settings; cancellation takes effect at the end of the current billing period.

Refunds: Annual subscribers may request a prorated refund within 30 days of payment. Monthly subscribers may not receive partial-month refunds, but cancellation immediately stops future charges.

7. Audio evidence and content

Audio evidence and other content you create through Zeus belongs to you. We grant ourselves a limited license to store, transmit, and (at your explicit request) process this content for the purpose of providing the service.

You retain all rights to your content. You are responsible for the legality of any recording you make using Zeus, including compliance with two-party consent laws in applicable jurisdictions.

8. Trusted contacts

By adding a trusted contact, you represent that you have a reasonable basis to believe that person consents to receive emergency alerts from you. Zeus is not responsible if your trusted contact does not respond to an alert. The relationship between you and your trusted contacts is your own.

9. Limitation of liability

To the maximum extent permitted by law, Zeus is not liable for:

• Failure of any third party (your trusted contacts, 911, dispatch, etc.) to respond to an alert
• Delays in alert delivery due to network issues, device issues, or carrier problems
• Any harm that occurs during or after a Zeus alert
• Any indirect, incidental, consequential, or punitive damages arising from your use of Zeus

Zeus's total aggregate liability to you is limited to the amount you have paid Zeus in the past 12 months. If you have paid nothing (free tier), our liability is limited to $100 USD.

10. Indemnification

You agree to indemnify and hold Zeus harmless from any claims, damages, or liabilities arising from your violation of these Terms or your misuse of the Zeus service, including (without limitation) false alerts, harassment of trusted contacts, or unauthorized recording.

11. Termination

You may terminate your account at any time. We may suspend or terminate your account for violation of these Terms, fraudulent use, or other legitimate operational reasons, with reasonable notice except in cases of severe violation.

12. Governing law and disputes

These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-law principles. Disputes will be resolved through binding arbitration in Cook County, Illinois, except where prohibited by applicable law. You waive your right to participate in class actions, except where such waiver is prohibited.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes via email and in-app notification at least 30 days before the changes take effect. Your continued use of Zeus after the effective date constitutes acceptance.

14. Contact

For questions about these Terms, contact legal@zeusalert.com.